Chan Lu Reviews
Chan Lu Customer Reviews (9)
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About chanluu.com Prices and Cost?
Chanluu.com offers a wide collection of fine jewelry and accessories inspired by nature and natural forms. The materials used are of high quality such as 14K gold, cashmere, and silk. The pieces are handmade in Vietnam and around the world. The prices for their products vary depending on the type and material. For instance, the Mizumi Earrings Abalone are priced at $175.00, the Indigo Blue French Floral Cashmere and Silk Scarf at $258.00, and the 14k Ethiopian Opal Necklace at $850.00. They also offer a rewards program for extra savings and free 2-day shipping on US orders over $75. Please note that these prices are subject to change and it's best to check the website for the most current pricing.
About chanluu.com Popular Products and Services?
"Chanluu.com" is known for its handmade and high-quality jewelry, apparel, and accessories. Some of the popular products include necklaces, earrings, bracelets, rings, scarves, bandanas, dresses, and tops. They offer a variety of collections such as Spring Romance, Spring 24, and The Labradorite Edit. The Spring Romance collection features items like the Siren Drop Earrings Abalone, Luz Necklace Abalone, and Clover Tiered Earrings MOP Mix. The Spring 24 collection includes items like the Rebecca Cardigan Antique White, Jane Sweater Frost, and Frost Triangle Scarf. The Labradorite Edit features items like the Lisbeth Drop Earrings Multi Mix, Labradorite Evil Eye and Sliced Diamond Charm Necklace, and Yasmine Earrings Labradorite. They also offer a range of prices to cater to different budgets. Please note that the availability and prices of these products may vary.
About chanluu.com Payment Method?
The website chanluu.com offers Shop Pay as a payment method. Customers have the option to pay for their order in full at checkout, or to pay in installment payments for orders from 50 USD to 17,500 USD. You can choose between the following installment payment options at checkout: Four, biweekly, interest-free payments, for orders from 50 USD to 999.99 USD. If your order contains back-ordered items, full payment is required at the time of purchase to secure your item. If you have an e-gift card, you can check the balance by using the link provided in the gift card email. For customers without accounts, you can contact hello@chanluu.com and they will send you your remaining balance.
How do I use installment payments on chanluu.com?
On chanluu.com, you can use installment payments through Shop Pay. This option allows you to pay for your order in full at checkout, or to pay in installment payments for orders from 50 USD to 17,500 USD. You can choose between the following installment payment options at checkout: Four, biweekly, interest-free payments, for orders from 50 USD to 999.99 USD. Please note that this information might have changed, so it's always a good idea to check the website for the most current details.
chanluu.com Return Policy?
At Chan Luu, if you are not completely satisfied with the item(s) you received, you may return your purchase for a full refund within 15 days of the ship date. Please note, an $8 flat fee will be deducted from the refund to cover return shipping. Original shipping charges are non-refundable. Items returned must be in original condition with tags attached and be returned in original packaging. Items must be unworn, unaltered, and unwashed.
Regarding the shipping policy, after placing an online order, please allow 1-2 business days for processing time. All online purchases are shipped via FedEx (US and International). U.S. customers are eligible for free FedEx Smartpost shipping on orders over $75, and may upgrade their shipping to FedEx Ground, FedEx 2-Day or Standard Overnight at an additional cost. Please note, purchases may not be shipped to P.O. boxes. If you refuse a shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Chan Luu, LLC. This amount will be deducted from your merchandise refund. All international orders are shipped via FedEx International Economy. International Shipping customers are eligible for free FedEx International Economy shipping on orders over $150. International orders do not qualify for free return shipping. All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. All fees are to be paid for by the customer at the time of delivery. Chan Luu, LLC. does not have information on customs or duties and cannot estimate these charges. Please check with the proper local authorities before placing an order. Chan Luu, LLC. is not responsible for non-paid import taxes, nor will Chan Luu, LLC. issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes.
How do I return an item to Chan Luu?
If you are not completely satisfied with the item(s) you received from Chan Luu, you may return your purchase for a full refund within 15 days of the ship date. Please note, an $8 flat fee will be deducted from the refund to cover return shipping. Original shipping charges are non-refundable. Items returned must be in original condition with tags attached and be returned in original packaging. Items must be unworn, unaltered, and unwashed. If you have issues making a return please contact hello@chanluu.com.